FAQ
Where can I find the Tourist Information?
The Kassel Tourist Information is located on Wilhelmsstraße. Here you can find out about the city, pick up brochures, or buy great Kassel souvenirs.
If the Tourist Information is closed, you will also find a small selection of brochures at the Kassel Service Point. The Kassel Service Point is located in the GALERIA Kassel, Obere Königsstraße 31, on the first floor.
How do I get to the Hercules/Bergpark Wilhelmshöhe?
From the city center, you can take tram line 4 to the Druseltal terminus. Directly opposite, the bus 22 takes you to Hercules.
From there, you have a magnificent view over Kassel. If you want to return to the city center from there, you can simply take the same route as before. If you prefer to take a walk through the Bergpark Wilhelmshöe, you can take tram line 1 below Wilhelmshöhe Castle at the Kassel Wilhelmshöhe (Park) stop and travel directly back to the city center.
Are there city tours offered in Kassel?
City tours in Kassel take usually place on Fridays, Saturdays, Sundays, and public holidays. The tours always start at 11:00 a.m. and 1:30 p.m. and can be booked directly with the provider Kassel Stadtrundfahrten at the following link.
https://www.kasselstadtrundfahrtreisebuero.de/stadtrundfahrt/
What is the KasselCard?
With the KasselCard, you and one other person can use buses, trams, and trains in the Kassel Plus area for up to 72 hours.
You can get discounts on guided tours offered by Kassel Marketing GmbH, for example:
Kassel Art and Culture
Pure relaxation and world culture – experience Bergpark Wilhelmshöhe
In addition, many great partners offer discounts for guests with the KasselCard, like the GRIMMWELT and several other museums.
You can get the KasselCard at the Tourist Information Office, the Bergpark Wilhelmshöhe Visitor Center, and Schmitt & Hahn at Wilhelmshöhe train station.
When do the next walking tours take place?
You can find out about the next tours in Kassel at any time in our online shop. Whether it's the “Kassel Art and Culture” city tour or a tour of the water features.
Of course, you can also book the tour you want directly. So be quick to secure your place!
Where can I find the nearest refill station?
Refill your water bottle free of charge in Kassel: You can find all refill stations in your area via the following link.
What can you do with children in Kassel?
The Kassel Natural History Museum is well worth a visit with children. Learn more about the fascinating history of the Earth and native wildlife, and experience constantly changing special exhibitions.
The modern GRIMMWELT exhibition has an interactive permanent exhibition about the life and work of the Brothers Grimm. An exciting exhibition for the whole family.
Miniature golf in a colorful atmosphere: at NeonGolf FunXperience in Kassel, you can experience miniature golf in a different way.
Take a dip in the cool water: the Auebad awaits you with many attractions and offers lots of special features for young and old alike.
It's also worth taking a trip to the region of North Hesse. For example, to the Edersee. The climbing park there is very attractive for children, as well as the zoo at the Edersee is also a great destination for the whole family.
Where can public restrooms be found?
You can find a map of public restrooms here.
You can also use the restrooms in the GALERIA Kassel, Königs-Galerie, and City-Point shopping malls for a fee.
Where can toilets for people with disabilities be found?
Public toilets with EURO keys can be found at the Ottoneum parking lot. Additional accessible toilets can be found in the City-Point and Königs-Galerie shopping malls.